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HP Recommended
HP 15 notebook PC
Microsoft Windows 10 (32-bit)

There is no recent change on the laptop , some numerical buttons stopped working, like 1,2,3,4 and 9 .

I have tried the uninstall steps through device manager. I have restarted several times but still not working. I have ran a diagnostic component tests but still no luck. Pls how do I get those number buttons to work on my laptop ,?

note : most buttons are working except some numerical buttons . 

1 REPLY 1
HP Recommended

The problem may be mechanical.Sometime when dust and dirt got under the buttons stops working.I try to clean with a toothbrush (do not use water on the keyboard) this may work

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