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HP Recommended
HP - Pavilion x360 13-s150sa
Microsoft Windows 10 (64-bit)

Recently when turning on my laptop from hibernate or standby the fan will start spinning extremely fast and become worryingly, abnormally loud. There's no heat coming from my laptop, it is a cool temperature. It will get faster and faster and I have to hold the power button to force it to shut down before it combusts or something. At first it would be okay once I started it again but lately it will keep doing it and I have to repeatedly shut it down until it behaves normally.

 

It happened once before around five years ago (the day after I let my warranty expire!) but never had any problems since then until now.

 

I'm not confident in taking it apart to have a look inside as when I tried the case got stuck so I got paranoid I was going to break it if I used too much force, so I want to leave taking it to a technician as a last resort if possible.

 

I wanted to reinstall the driver but couldn't find anything that specifies the fan and I don't like the idea of updating my BIOS because if my fan starts acting up and I have to shut it down then that could do a lot of damage while it is updating.

3 REPLIES 3
HP Recommended

@DOSpeight

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Fan issues with the HP Pavilion Laptop. It is normal for the fans to spin loudly for five to twenty seconds when the computer initially turns on.

 

When a computer fan spins loudly for a long period of time, there might be an issue with a fan.

 

I have a few recommendations 

  • Update your Notebook to the latest BIOS from HP.COM to help reduce the internal temperature.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Adjust the power settings, clean the fan vents, check for suspicious processes.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

HP Recommended

Hi.

 

I have done all the things mentioned, including cleaning the fan to the best of my ability. The fan hasn't acted up these past few days so hopefully some combination of that has fixed it.

 

I would like to point out though that there is nothing normal about the sound, it is much louder than even when my laptop is running hot, almost like it's been overcharged. It sounds like a circular saw and is extremely worrying, forcing me to shut down the laptop immediately.

 

Anyway, if it starts doing it again I will come back.

HP Recommended

@DOSpeight,

 

Thank you for responding, I appreciate your time and effort.

 

I apologize for the Inconvenience. If issue persists then it could be a hardware issue on the Fan. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for all warranty service options.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

 

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.