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‎09-05-2020 07:53 AM

HP Recommended
Product: OMEN X by HP -17-ap000nx
Operating System: Microsoft Windows 10 (64-bit)

my battery is not what it used to be, so I looked inside the laptop and it was written on the battery replace it with hp spare 925149-855.

Does anyone know where to find it in the store, under what name, or how should I search on the official HP website?

3 REPLIES 3

‎09-07-2020 02:16 PM

HP Recommended

@PromoCz, Welcome to the HP Support Community!

 

This part is available on HP Parts Store. You may order it online. Alternatively, you may also visit a local HP service center to buy the same.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎09-08-2020 09:01 PM

HP Recommended

Hi, thanks for the reply.

My question is not complete tho.

Where can I find this product on the market of the Czech Republic, because it seems that such an important component is not available worldwide?

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‎09-10-2020 04:14 AM - edited ‎09-10-2020 04:15 AM

HP Recommended

@PromoCz

 

You may order it online as mentioned or visit a local computer shop. If the part is not available in local stores, the only option is to order it online.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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