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 - Special charecters on my Keyboard do not match
 

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08-30-2024 12:45 AM
I just purchased a PC (HP elitebook 820 G3), window 10, neat and working perfectly. my only difficulty is identifying my keyboard layout. For several weeks now, I have researched endlessly, trying to know what sort of keyboard I have. I have the language and keyboard set to English(United States) but my keys and characters never match each time I am typing. Below you have pictures of my keyboard, I would highly appreciate if anyone could help me out in solving this problem, Thanks a lot.
08-30-2024 09:22 AM - edited 08-30-2024 09:22 AM
What is the product number of the laptop?
It is clearly not a UK or US version.
type msinfo in the search box and click on the system information app icon.
Look for the System SKU. That is the same as the product number.
It should be the eighth item down in the list.
The three alphanumeric characters after the # will let be find the country market code.
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