Specter X360 battery problem

[davidzc]

I have the same problem and it is impossible to find the battery.
You buy a high-end laptop, expecting adequate performance and service, less than 2 years with the laptop, and it turns into a nice $ 1700 paperweight.

It is impossible for anyone from HP to take care of this issue, being reiterated in this model and the same problem.

Has anyone had a great response?
The only solution is to buy an OEM battery, what gives the message and NEVER buy an HP computer?

[The_Fossette]

@davidzc

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the product number of your computer?
• What is the exact issue you are facing?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!