Spectre 1000 Keyboard Right Ctrl/Home types a "\"

[K8daley]

Probably not the correct place to post but I am at loss on how to find help for this. 

In Microsoft, the keys right ctrl/home take you to the upper most part of the file. For example, in Excel, this keyboard shortcut takes you to cell A1. 

When it use ctrl/home on this keyboard it types "\"

Any suggestions would be appreciated.

[KrazyToad]

@K8daley

I have gone through your Post and would like to help

I suggest you try changing the Keyboard layout and check if that helps

1. Open Settings.
2. Click on Time & Language.
3. Click on Language.
4. Select your default language from the list.

5. Click the Options button.

   

6. Under the "Keyboards" section, click the Add a keyboard button.

   

7. Select the new keyboard layout that you want to add.

   

Keep me posted how it goes

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[K8daley]

I followed your suggestion and the problem persists. For further information, I am using this HP keyboard with and HP Elite Book X360 1030 G2.

[KrazyToad]

@K8daley

I suggest you contact HP Support and our Support Engineers should be able to take control of your Notebook and sort this out

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you