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‎03-10-2021 03:34 PM

HP Recommended
Product: HP Spectre X360
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Spectre X360 and have updated the Bios (F.42), uninstalled and installed the keyboard driver.  Checked that all the keys are working and still the keyboard will stop responding after a few minutes.  I can use the pop-up touch keypad and also when I flip the display the touch keypad works.  Am running Windows 10 Pro, Version 20H2, OS 19042.867.  Please help!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2021 05:45 PM

HP Recommended

So after going through countless other posts in this forum as well as on the web I have found the fix / work around for this problem:

 

Go to:  Device Manager>System Devices>Intel Integrated Sensor Solution

Right Click and select "Disable"

Restart your computer

 

This will solve this issue.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎03-10-2021 05:45 PM

HP Recommended

So after going through countless other posts in this forum as well as on the web I have found the fix / work around for this problem:

 

Go to:  Device Manager>System Devices>Intel Integrated Sensor Solution

Right Click and select "Disable"

Restart your computer

 

This will solve this issue.

1 person found this reply helpful
Was this reply helpful? Yes No
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