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‎08-28-2022 06:08 PM

HP Recommended
Product: HP Spectre Rechargeable Mouse 700
Operating System: Microsoft Windows 11

My Spectre rechargeable mouse suddenly stopped working.   There are no lights visible.  It will not work at all.    I plugged it in to charge and there were no lights during the charging process.   I opened my Bluetooth settings on my Spectre.   It indicated that the mouse is connected and it is charged at 85%.     

Category:
1 REPLY 1

‎08-31-2022 05:51 AM

HP Recommended

Hi @Edburnettsd,

 

Welcome to the HP support community.

 

Try connecting the USB receiver to a different USB port and check if that works.

Connect the mouse to a different device and check if that works fine.


Keep me posted. 

Nal_NR-
HP Community Moderator



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