• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Haven't used my laptop in a while but I recently pulled it out to use and realized that the Battery was bulging.  I replaced the Battery which was easy enough but I realized upon boot that there was no wifi option.  Looking through device manager The Wifi card is showing Code 10.  I've tried working through a whole bunch of resets and reinstalls.  Is there anyway to tell if the actual card has been damaged or are there any other suggestions to what I can do to resolve this issue

2 REPLIES 2
HP Recommended

@Racc00h 

 

Please perform a clean install new driver

 

1. Download driver from the following link and save on your computer

         https://www.intel.com/content/www/us/en/products/sku/130293/intel-wifi-6-ax201-gig/downloads.html

2. Remove old driver (if any) in Device Manager and reboot

3. Install downloaded driver above (1).

4. Reboot machine

 

Regards.      

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Still throwing the same code 10

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.