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Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
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Spectre X360
I have an HP Spectre X360 from about September of 2017. It has been having some battery issues for awhile but I have never spilled water on it or anything and have rarely used other chargers with it. About an hour ago I had it plugged in charging and suddenly there was a pop and the screen went black. The computer will not turn on, will not charge and is showing no signs of life. Is there any fix for this?
1 REPLY 1
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@EJAPODACA
Thank you for posting on the HP Support Community. 

  • Have you made any hardware/software changes?
  • Did this happen after a recent window or software update?
  • What is the operating system?
  • Have you tried any troubleshooting steps?

While you respond to that, let's try these steps: 

Firstly, run Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8 (if the computer doesn't start up/power on you can skip the next step)

Next step, BIOS default: 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click
Accept as Solution if you feel my post solved your issue, it will help others find the solution.

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