Spectre input locks up when operating in battery mode

[DeannaT]

My Spectre (about 6 month old) locks up when operating on battery mode.   Neither the touch screen nor the keyboard work when I am operating on battery   - even though battery is charged 100%.   I have to force shut down and then plug it in and restart.  It has been this way since I bought it.   I have the screen savers for battery set at 10 minutes.     

It will let me enter a few keystrokes before it locks up   - no more than about 30 seconds worth.   

I purchased this at Best Buy  - if that makes a difference.

[Rainbow23]

Hi @DeannaT,

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP Spectre computer wherein it goes to sleep mode too quickly.

Please follow the steps listed below to change the sleep time settings.

1. In Windows, search for and open Power Options.
2. In the Choose or customize a power plan window, click Change plan settings next to the plan you want to change.
3. To change the sleep settings, click the drop-down arrow or arrows next to Put the computer to sleep, and select the new time.
4. Click Save changes.

You may also refer to this link https://support.hp.com/us-en/document/ish_2842993-2359187-16

Let me know if this helps and have a nice day ahead.

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