Spectre x 360 power button way too bright

dkitoo · ‎10-03-2020

I want to switch the power button light off, or I will have to return this laptop. Who came up with the brilliant idea of the light being on in the "sleep" mode? What exact purpose does it serve? So I know where the laptop is at all times? That is ridiculous. I don't need it lighting up my bedroom. Actually I don't even need it when I use the laptop. I also don't want to turn the laptop off or have it in the "hibernate" mode. Is there a way of turning it off permanently, or do I have to get a Dell? I spent over 2K for this, and now I have to restore to a piece of electrical tape to cover this atrocity. And the solution given in another tread about going to the power plan options does not work, since Microsoft did away with these options. So is there a solution other than the ever-elegant tape over the freaking light????

praveen196 · ‎10-06-2020

@dkitoo Welcome to HP Community!

I understand that the Spectre x 360 power button way too bright.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:

Open the Microsoft Windows Control Panel by searching in windows.
Click "Power Options."
Click "Change Plan Settings." You will see six drop-down menus on-screen—three beneath the term "On Battery" and three beneath the term "Plugged In." Click each of the drop-down menus and select the "Never" option.
Click "Apply" to disable the LED indicators on your HP laptop computer.

Note: if you do not see such options then this computer does not support the feature.

Keep us posted,

If you would like to thank us for our efforts to help you,

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,

Have a great day!

dkitoo · ‎10-06-2020

Seems you missed a large part of my post, to wit:

"And the solution given in another tread about going to the power plan options does not work, since Microsoft did away with these options. So is there a solution other than the ever-elegant tape over the freaking light????"

So to make things simple - I only have ONE option, for "Balanced" plan. You should know that if you are in the HP support team. This is now Win 10 feature and not a bug. To offer the solution you offered is... weird, to say the least. AND I still want to turn off this light by means other than a piece of tape over it. Where do I ask for feature included in the future hp driver updates? I don't even care if that light is EVER on, it serves no purpose that I can fathom.

praveen196 · ‎10-06-2020

@dkitoo

I understand your concerns.

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.

Have a nice day!!