-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Spectre x360 13-ac002na charger replacement

Create an account on the HP Community to personalize your profile and ask a question
09-14-2019 01:06 AM
Hi,
Part of the cable for the charger for my HP Spectre x360 recently sort of collapsed so I need a replacement. Might seem like a silly question but I don't want to be bothered with returns etc. if I mess up. I'd just like to confirm that this: https://store.hp.com/UKStore/Merch/Product.aspx?id=X7W50AA&opt=ABU&sel=ACC is the charger that I would need? If not, then a correct link for the product in the UK HP store would be appreciated, thanks! (Also, is a student discount valid on accessories like adaptors?)
Solved! Go to Solution.
Accepted Solutions
09-17-2019 11:28 AM - edited 09-17-2019 11:29 AM
@Fariha1999
Thank you for posting on HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 45 W AC power adapter shipped.
Here is the part number for 860210-850
Note this part number is universal and you can find on Amazon website: https://www.amazon.co.uk/s?k=New+Genuine+AC+for+HP+45W+USB-C+Type+AC+Adapter+860210-850&ref=nb_sb_no...
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-17-2019 11:28 AM - edited 09-17-2019 11:29 AM
@Fariha1999
Thank you for posting on HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 45 W AC power adapter shipped.
Here is the part number for 860210-850
Note this part number is universal and you can find on Amazon website: https://www.amazon.co.uk/s?k=New+Genuine+AC+for+HP+45W+USB-C+Type+AC+Adapter+860210-850&ref=nb_sb_no...
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee