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‎11-08-2018 09:14 PM - last edited on ‎11-08-2018 09:20 PM by Retired

HP Recommended

I have exactly the same problem. None of the reset procedures work.  My $1500 laptop is about to become a brick.  What solution can hp provide?  Laptop purchased October 6, 2017, so it is THIRTY DAYS out of warranty. This is an unacceptable failure.

1 REPLY 1

‎11-10-2018 09:02 AM

HP Recommended

@MathGuyTulsa,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues related to HP Notebook. Don't worry I'll do my best to help you with this.

 

I'm sending out a Private message with the information you need to get this sorted,

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it 

 

Keep me posted for any further assistance!

Regards,

Jeet_Singh
I am an HP Employee

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