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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Yes.
It needs to be replaced with a new compatible battery. They are sold on Amazon at good prices.
Maintenance & Service guide for your notebook model
https://h10032.www1.hp.com/ctg/Manual/c05811755.pdf
See Chapter 3, page 21, item 14
Battery description and HP part number
Battery (3-cell, 60-WHr, 5.275-AHr, Li-ion) 929072-855
On Amazon.com
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
I suggest that you use the HP PC Hardware Diagnostic.
Connect the power adapter and run the battery test.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
8
0
0
HP Recommended
HP Recommended
Yes.
It needs to be replaced with a new compatible battery. They are sold on Amazon at good prices.
Maintenance & Service guide for your notebook model
https://h10032.www1.hp.com/ctg/Manual/c05811755.pdf
See Chapter 3, page 21, item 14
Battery description and HP part number
Battery (3-cell, 60-WHr, 5.275-AHr, Li-ion) 929072-855
On Amazon.com
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
8
0
0
HP Recommended
HP Recommended
You're welcome! 🙂
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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