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‎03-23-2019 03:12 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (32-bit)

Hello, I have an convertable Spectere X360 that I bought 6 months ago. The lower part of the laptop that has the keypad started bending from the middle and bacame slightly concave. Did anyone face such issue? Was this due to heat produced from the device?

Thanks

Mustafa

8 people had the same question
4 REPLIES 4

‎03-25-2019 04:07 AM

HP Recommended

Hi @MustafaFarouq

 

Welcome to the HP Support Community. 

 

Please Contact HP in your region regarding the service options for your computer. 

 

Have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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‎09-05-2019 12:35 PM

HP Recommended

I had this happen to me. This is caused by the battery swelling. This is actually a dangerous condition. You need to get the battery replaced ASAP.

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‎09-17-2019 04:11 PM

HP Recommended

Yes, I have the same problem. I don't take it out anywhere, it just lays flat on  my desk, but began bending. Everything works still, but not even  my other way-cheaper laptops bend. What's up HP?

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‎09-17-2019 04:12 PM

HP Recommended

This is disturbing. It's not even a year old!!! Thank you for posting 

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