Spectre x360 not charging, upon plug in light flashed red once, but does not start or charge

[AshCraft]

Hi all!

So I put my laptop in sleep mode and left, came back to it and it wouldn't turn on. I plugged it in, thinking it was dead. It's been plugged in for an hour or so and won't turn on. When I unplug and replug the power cord, the light on the side flashed red once then stops. This makes me think it is not charging. The laptop will not turn on. I have tried the hard reset a few times (unplugging everything, hold power button 15-20 secs, replug, then turn on) but nothing has happened. 

If anyone has any insight, I would appreciate it greatly 

[praveenbv]

Hi@AshCraft,Welcome to the HP Support Community!

We reviewed your post and I understand that the  Notebook is not Powering ON,

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Hope this helps! Keep me posted.

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