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Spectre x360 not charging

Microsoft Windows 10 (64-bit)

Several months ago my Spectre stopped charging.  I returned it for repair under warranty.  It was returned promptly and seemed to be working fine.  I did not use it much as I was between semesters.  Now, after using it for one week for class  it has stopped charging again, but it is no longer under warranty.  What are my options?

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Spectre x360 not charging



I have gone through your Post and I understand your concerns


Please reinstall the Microsoft ACPI Compliant Control Method Battery


Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please restart the Notebook


Next update the BIOS from this Link:


If the issue persists run a Battery Test to confirm the Hardware Functionality


- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery


Let me know how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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