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HP Pavilion Notebook - 17-g173ca (ENERGY STAR)
Microsoft Windows 10 (64-bit)

This morning, I spilled coffee on my laptop keyboard. Immediately, I turned it upside down to drain off as much liquid as I could. After a while, I used my husband's shop vac and special small brushes to suck out as much liquid as I could. Then, I turned it over again and there it sits. Before I shut it down (and unplugged it), it seemed to be working fine. But I have no idea what to expect when I attempt to reboot it. My local computer guy says often there is a membrane between the keyboard and the works of the computer. But he thinks the whole thing is probably toast. His advice, if it works, just keep using it until it doesn't. He sees no benefit in taking it apart. 

 

So... what do I do now? How long should I let it sit before I try to reboot it? And one last question. I was looking at some new computers (because I probably need one??) and some say they have a "spillproof" keyboard. Is there any way to learn if my notebook (i7-g173ca) has this feature? I don't see any mention of it in the specs on the HP website.

 

I can't believe I did this... 😞

2 REPLIES 2
HP Recommended

i am also facing this issues of spilled coffee on my keyboard. how i can sort out this issues ?

HP Recommended

Most of the feedback I got was negative. Give up. It's toast.

 

For what it's worth, here's what I did. As soon as it happened, I set the laptop upside down, and put some paper towels under it. I let it drain for a short time, then turned it right-side up and shut it down. My husband used his shop vac with precision brush attachments to vacuum the keyboard. I turned it back upside down and set it aside. I kept changing the paper until I no longer saw any drip marks. That took at least 24 hours. During this time, I adjusted the angle. Sometimes, it was like an upside-down "V" and other times, I laid the keyboard flat (facing down). I could see that it affected how much drained out.

 

Once it stopped draining, I booted it back up. At first, it acted a little weird, but then things seems to normalize. The first thing I did then was back it up. I've been using it pretty much every day. At first, I limited the hours, but now, I'm using it the way I used to. The only residual symptom is that the space bar sticks. I suspect this was where the most coffee settled.

 

I read that it might work for a long as a month, and then stop. So, I don't assume I'm out of the woods. but so far, it's seems fine. I think the most important thing is acting quickly to get as much liquid out as possible. Every day that it works is a gift!

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