-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Spilled wine on keyboard Laptop

Create an account on the HP Community to personalize your profile and ask a question
09-15-2021 03:16 PM
Hi everyone,
Very sadly I have spilled half a glass of wine on the bottom left side of my laptop, liquid penetrated through keyboard buttons and through the finger mouse pad. I quickly wiped it, but after couple of minutes the laptop gave me a blue error screen and shut down. It does not start after that. I tried to reset it with the Windows button + B button and power up button pressed but it won't start. The power button does light up though. Any ideas of what my next move should be?
Thank you in Advance,
Konstantinos
09-15-2021 08:34 PM
Turn the laptop OFF -- and do NOT turn it back ON!!
Spilling liquid on a laptop is the second-most damaging thing you can do to it (first is dropping it on a hard floor).
Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...
However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.
The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.
And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
If that link does not give you the information you need, here is the general support link:
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP