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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Spring for HP Active Pen

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09-30-2020 11:00 AM
Hello,
so basically i took my hp spectra x360 pen out.. and i realised in opening the pen i have broken the sprint on the head of the pen that attaches to the -ve of the battery.
is there any way to fix it since i cant find the spring?
is it fixable by using any other spring or not?
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Accepted Solutions
09-30-2020 11:16 AM
Unfortunately, you cannot order "just the spring".
Yes, I think it should be fixable if you can find a compatible size metal spring.
The following shows a partial picture of the spring for reference.
Document: c05426255: HP Pen - Stylus Not Working, Battery Rattles Inside the Pen
Stylus: HP Pen (1MR94AA)
Description: This document pertains to the pen, HP part number 920241-001, shipped with the HP Spectre 13 X360 and 15 X360. The pen (HP part 920241-001) supplied with affected computers may not work and the battery may be loose (rattling) inside the stylus. This can occur after removing the certification label from the pen; the label may adhere to the negative ground spring and pull it out of the pen cap.
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09-30-2020 11:16 AM
Unfortunately, you cannot order "just the spring".
Yes, I think it should be fixable if you can find a compatible size metal spring.
The following shows a partial picture of the spring for reference.
Document: c05426255: HP Pen - Stylus Not Working, Battery Rattles Inside the Pen
Stylus: HP Pen (1MR94AA)
Description: This document pertains to the pen, HP part number 920241-001, shipped with the HP Spectre 13 X360 and 15 X360. The pen (HP part 920241-001) supplied with affected computers may not work and the battery may be loose (rattling) inside the stylus. This can occur after removing the certification label from the pen; the label may adhere to the negative ground spring and pull it out of the pen cap.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
10-04-2020 08:16 AM
Excellent.
You are welcome.
Stay Safe.
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