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HP Recommended
Hp spectre x360 15”
Microsoft Windows 10 (64-bit)

Hello,

 

so basically i took my hp spectra x360 pen out.. and i realised in opening the pen i have broken the sprint on the head of the pen that attaches to the  -ve of the battery.

is there any way to fix it since i cant find the spring?

is it fixable by using any other spring or not?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@KingKhaliq 

 

Unfortunately, you cannot order "just the spring".

 

Yes, I think it should be fixable if you can find a compatible size metal spring.

 

The following shows a partial picture of the spring for reference.

 

Documentc05426255: HP Pen - Stylus Not Working, Battery Rattles Inside the Pen

Stylus:  HP Pen (1MR94AA)

Description:  This document pertains to the pen, HP part number 920241-001, shipped with the HP Spectre 13 X360 and 15 X360.  The pen (HP part 920241-001) supplied with affected computers may not work and the battery may be loose (rattling) inside the stylus.  This can occur after removing the certification label from the pen; the label may adhere to the negative ground spring and pull it out of the pen cap.

 

 

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Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@KingKhaliq 

 

Unfortunately, you cannot order "just the spring".

 

Yes, I think it should be fixable if you can find a compatible size metal spring.

 

The following shows a partial picture of the spring for reference.

 

Documentc05426255: HP Pen - Stylus Not Working, Battery Rattles Inside the Pen

Stylus:  HP Pen (1MR94AA)

Description:  This document pertains to the pen, HP part number 920241-001, shipped with the HP Spectre 13 X360 and 15 X360.  The pen (HP part 920241-001) supplied with affected computers may not work and the battery may be loose (rattling) inside the stylus.  This can occur after removing the certification label from the pen; the label may adhere to the negative ground spring and pull it out of the pen cap.

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Hello,

 

thanks for the kind reply. 
i fixed it. 

fix:

I took a ball point pen, took its sprint out and cut a quarter of it and put it where spring is and it worked! 🙂

HP Recommended

@KingKhaliq 

 

Excellent.

 

You are welcome.

 

Stay Safe.

 



Thank you for participating in our HP Community .

We are a volunteer community workforce dedicated to supporting HP technology.

 

Dragon-Fur

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