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- Ssd compatibility issue

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02-03-2021 08:05 PM
hi,
I have a hp pavilion 15-cc055tx notebook and it has a m.2 Sata slot by factory default. And l’m accidentally added a nvme m.2 (adata xpg sx6000 lite 256gb).
Then I also install windows in ssd. After that whenever I started my laptop I have a booting issue and the screen displays that “no bootable device found “.
If I continuously restarted it sometimes it’s booting to the windows and working properly without any issue .
I have this issue continuously whenever i start my laptop.
how can I fix this.anyone can help please.
02-06-2021 04:14 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee