-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ssd not recognized
Create an account on the HP Community to personalize your profile and ask a question
01-01-2022 12:23 PM
Hi,
I got lost in this issue I'm having;
I own hp pavilion 14-al112nj,
And recently I bought a SSD Hard Drive :
samsung ssd 980 nvme m.2 500gb.
1.Does this hard drive compatible with my pc?
I connected properly the drive, it fits right on perfectly exactly. M.2 connector is exactly as the drive "teeth".
But trying to install new Win 10, the computer does not recognize the driver, so as i read in Google, I downloaded the drivers from hp website ,extracted them files *inf etc.
I installed them, and the scan still doesn't seem to recognize, also the PC itself, and BIOS is very minimal and does not give any info for harddrives.
Tried installing more chipset drivers, tried the Intel rapid driver storage. And still I fail to get it.
2. The reason could be I need to get a very specific driver suited to this model? Where can i find ? And which one ?
01-01-2022 12:41 PM
Dear @Manbar
unfortunately your laptop is not M.2 NVMe compatible, it only supports M.2 SATA-3.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.