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HP Recommended
HP Envy m7-k111dx
Microsoft Windows 10 (64-bit)

Hello,
I have a problem in Windows Device Manager in IDE ATA/ATAPI controllers:
Standard SATA AHCI Controller driver problem marked in exclamation mark.
Hardware IDs are:
PCI\VEN_10B9&DEV_5289&SUBSYS_FDDE5917&REV_01
PCI\VEN_10B9&DEV_5289&SUBSYS_FDDE5917
PCI\VEN_10B9&DEV_5289&CC_010601
PCI\VEN_10B9&DEV_5289&CC_0106

When I try “Search automatically for drives” with internet, it could not find any new one.
Do you have any suggestions?

Thanks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Well, device working fine for me, but that exclamation sign annoying and makes me think something wrong with it, what is why exclamation signs for.

Uninstalling and re-installing driver does not help.

So looks like it is HP software problem.

View solution in original post

5 REPLIES 5
HP Recommended

@sintez3000

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

HP Recommended

Hello,

I did my updates before and HP Support Assistant and Windows Update have not find any updates to install.

Problem is still on.

HP Recommended

@sintez3000 You do not mention that you are have any issues with the device in any way, is it safe to assume that it's working fine, the reason I ask is because the code 10 error can be both hardware or software related and I know it could be annoying but if everything is working you may want to consider ignoring it, only other thing I could think of trying would be to create a new restore point, uninstall the device, restart the computer and see if it re-installs correctly.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Well, device working fine for me, but that exclamation sign annoying and makes me think something wrong with it, what is why exclamation signs for.

Uninstalling and re-installing driver does not help.

So looks like it is HP software problem.

HP Recommended

This could be a driver issue,  but if the device is working fine, then nothing to worry about

 

This issue might automatically get fixed in future with an HP or Windows update

 

Thank you

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.