Standard warranty

[Shamik6514]

I have purchased HP Pavilion 16 inch Laptop from Amazon on 19th of this month but warranty status of the product has been showing (on HP website) expired on 08th of this month. I suppose to get one year standard warranty from the date of purchase (Invoice date). How could the warranty of a product be expired prior to purchase of the same. Please advise.

[Kuroi_Kenshi]

Hi @Shamik6514,

Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Best regards,