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HP Recommended
Microsoft Windows 11

Hallo,

sadly my Envy x360 - 13-ar0210ng is broken and i want to replace it with a HP Pavilion x360 2-in-1 Laptop 14-ek1755ng (2023) (https://www.hp.com/de-de/shop/product.aspx?id=87C57EA&opt=ABD&sel=NTB)

 

Additionally I own a Hp Dock G5 and i want to use the laptop as desktop replacement, which means I need to be able to start the laptop with it's lid closed. Is this possible with the mentioned model?

 

Regard
Waigie

1 REPLY 1
HP Recommended

@Waigie 

 

Welcome to the HP support community.

 

I understand that your notebook is broken, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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