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HP Laptop - 14s-dk1057au

Hello, my  H key is "being sticky" which causes persistent ghost typing and the service center says its just dirt and needs cleaning but I've been brushing quite a few times now so I just wanna confirm if the key(s) of Hp 14s-dk1057au can be safely removed so that I can clean under the key.

1 REPLY 1
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The keys of any can be removed and cleaned, but the risk of breaking them is all yours. 

If you break the keys, you will need to replace the keyboard or top enclosure and that depends on the laptop.

 

 

Cleaning Putty - I suggest doing an online search to find it in your region of the world.

 

https://www.google.com/search?q=keyboard+cleaning+putty+%2B+Phillipines&client=firefox-b-1-d&sca_esv...



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