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‎03-11-2025 03:00 AM

HP Recommended
Product: HP Spectre x360 - 13-aw0003dx

Kindly assist.

I had my HP laptop stollen and i have the serial number. Is there a way of locating the device remotely. I also made a police report.

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1 REPLY 1

‎03-14-2025 08:29 AM

HP Recommended

Hi @Taonanyasha, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand that your Laptop was stolen and am sorry to hear that.

I apologize for any inconvenience this may have caused.

 

Unfortunately, we do not have the option to find the lost unit.

However, you need to report the incident to your local law enforcement agency.

 

The Law Enforcement authorities should contact HP Security at 1-978-474-3651 or email asig@hp.com if they need any information concerning the lost, found, or stolen unit. This number is only to be used by Law Enforcement.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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