Storage Self Check SMART Diag, Failed HDD and Failed SSD, can't calibrate battery

[jlauroliny]

I have a 1 TB HDD and a 1 TB internal SSD.  I've never had issues until I replaced my battery. Upon calibration of the battery, I learned that both my hard drives are failing using the smart diagnosis self storage check. I ran antivirus,anti malware and check dsk  /r /f  at start up as well as extensive diag from HP BIOS. Chk Dsk showed a bad sector, The sector was fixed, and all  malare was removed successfully, also showing system is 100% healthy. Speccy shows both drives functioning under operating temp,read and write speeds are all checked green as HEALTHY. The system is lightning fast and shows absolutely no signs of failure. After chk dsk, it passed briefly then returned as failed. What are the chances both drives fail.  The SSD is not bootable and used as a back-up source to the primary HDD. 

    Why can't I calibrate my battery if the smart utility is giving me false positives on both of my hard drives? 

[erico]

"What are the chances both drives fail."  Very unlikely.

Try the drive(s) in an enclosure to see if they pass their manufacturer brand diagnostic tests. 

I suggest saving the data from the drives to external storage device.

Did you discharge the battery below 5%?

https://support.hp.com/us-en/document/ish_2268927-1713329-16

I suggest running HWINFO instead of SPECCY. I have both and find HWINFO provides much more information.

[jlauroliny]

Thank you, yes the battery has been depleted under 5%. Now the smart error says my internal SSD is normal and the original HDD shows the error. I ran the check dsk /r /f /c  again yesterday. Today I grabbed the properties of the C drive through windows tools / Properties of volume, and used tools / check for errors - took roughly 20 minutes and returned no disk errors found. Everywhere says the disk is healthy except smart disk. Very frustrating, especially when there are no signs of failure. 

[jlauroliny]

Could it be something like a dying cmos battery, should I uninstall the smart APP or disable it. The PC is a 7th gen i7 pentium from 2017 and runs like lightning. The only thing I have noticed is every now and then it gets hung up for no reason for a 10-20 seconds and then back to normal.  What are signs I should be looking for that a failing HDD would act like? 

[jlauroliny]

CMOS battery,I never even thought of that! Could that really cause such an issue? These are results from the Speccy scan showing SMART drives and faults all good here. I just don't want to start this whole system restore to a new disk if I don't have to. I'm cleaning the drive, no malware no viruses, it's driving me nuts!!!

[jlauroliny]

Battery is now finally running the way it should with no errors after a windows update. Unfortunately the primary HDD still fails HP Smart short test every time. Passes on every other diagnostic tool available but only fails on HP Smart. Do I change the drive and go through the aggravation of re-installing Windows for the 3rd maybe even Fourth time since I bought this PC? 

[erico]

It doesn't sound as if you have much choice. Install a new drive and install Windows.

The CMOS battery is a device that was phased out quite a few years back. The CMOS gets its current from the laptop's main battery.

[jlauroliny]

Thank you, I think you are right and that is just what I am going to do if you wouldn't mind helping me decide on this next question.

 This laptop is almost 7-8 years old, I replaced the battery, and keyboard and added the internal drive (1TB SDD as a back up drive using PCIe NVME M2 ), the keyboard was tricky because it was held in by rivets that when broken could never be put back the same way, although I managed to hot glue them and it came out mint, but the keyboard was garbage, made poorly, frustrating to use, spacebar has to be hit direct center or will not work at all, etc...  now I'm thinking, maybe buy a brand new laptop, or buy a high quality HP keyboard and a new HDD, or SSD to replace the one that is broken. 

     Do you think that it is still worth the investment, by saving this PC?  Its an M-6 Convertible Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz Windows 10, would need to be Windows 11 right, this won't even update for some reason and tried everything, including security in BIOS, It's got Graphics accelerator, 16.0 GB  of Ram installed (15.9 GB usable) 64 bit system, I can't get the internal web-camera driver to load, small stuff but still works like a workhorse. What do you think? , Fix this, or buy a new laptop. I run Corel Draw and Adobe Photoshop so these filters and processes require fast processing power and lots of memory to run smooth. This PC runs these programs awesome. I'm not in the position to buy a new one, but for work, I need this level of computer, any thoughts, greatly appreciated!!  Thank you