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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I would like to increase the storage on my HP 15.6 inch Laptop PC 15-e2000 (2K3D8AV). Can I upgrade the current hard drive or can I add an additional drive?

1 REPLY 1
HP Recommended

The 2K3D8AV product number is the overall product number for many different individual product numbers/model numbers as you can see from the hundreds of models at the link below:

 

HP PartSurfer

 

What is the product number/model number of the notebook you have?

 

You can find your PC's product number by clicking on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

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