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‎09-11-2010 10:06 AM

HP Recommended

My new HP Pavilion dv7 for some reason is now showing under Hard Drives "Local Disk (Q:)"    I have no idea where this came from all of a sudden.  I have nothing attached or connected.   It denies access, says it is not acessible.  No matter what I do, I can't explore, delete, check properties etc.   Anyone understand this quirk?  How would I go about getting rid of it. 

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‎09-12-2010 02:23 AM - edited ‎09-12-2010 03:54 PM

HP Recommended

If you have Microsoft Office 2010, that is what is creating the Q Drive. It uses the Application Virtualization (App-V) technology that requires the creation of a Virtual Drive. By default the drive letter for this virtual drive is Q:. in some systems it may use the letter R instead of Q.

 

This Drive cannot be hidden or deleted....

 

Here are some links that will give you better understanding of the Click-to-run feature which generates that Q Drive.... http://support.microsoft.com/kb/982434 and http://support.microsoft.com/kb/2257628

 


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‎09-12-2010 02:23 AM - edited ‎09-12-2010 03:54 PM

HP Recommended

If you have Microsoft Office 2010, that is what is creating the Q Drive. It uses the Application Virtualization (App-V) technology that requires the creation of a Virtual Drive. By default the drive letter for this virtual drive is Q:. in some systems it may use the letter R instead of Q.

 

This Drive cannot be hidden or deleted....

 

Here are some links that will give you better understanding of the Click-to-run feature which generates that Q Drive.... http://support.microsoft.com/kb/982434 and http://support.microsoft.com/kb/2257628

 


_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
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‎09-12-2010 02:23 PM

HP Recommended

Thank you so much the answer.  Your right I had downloaded and installed Office 2010 Home and Student version around the time I noticed Q:.  I just didn't see the connection between them.

 

 

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‎09-12-2010 03:54 PM

HP Recommended

You are always welcome! :generic:


_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
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‎02-07-2014 04:56 PM

HP Recommended

Help.  I see this is not an uncommon problem.  However, I have Vista no other Oper System, not 2010 or 7.  I want this gone.  I am not comfortable with drives being added w/o my permission and things that I do not have access to on my own computer.  I do have a Pavillion Laptop 9700 Notebook.  Just a quick and dirty to be done with it please?  Thank you!

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‎02-07-2014 04:58 PM

HP Recommended

I don't have Windows 2010.  I have the original Vista that came with my laptop.  Would this apply to any oper systems?  thanks

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‎08-27-2015 07:29 PM

HP Recommended

I dont have ms office 2010, still i have local disk Q

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‎05-29-2016 12:41 AM

HP Recommended

I used Acronis to reimage my HP. I believe Q might be one of the hidden partitions but it was not visible before the reimage.

 

Any way to hide the drive?

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