Product details: HP Spectre x360 - 15t touch laptop; Serial number [Personal Information Removed], Product Number 4VW40AV, bought on 11/25/2018
My HP Spectre x360 Convertible 15 is running into a problem that I am not able to identify,
With no aparent reason:
t started to do an Intermittent noise, it looks like a fan (we ran hp pc diagnostics and everything ok), so we followed the steps bellow with no success: 1) we updated the bios sp 105614 version f.33 and then the noise changed (see attachment, we recorded the sound) 2) we decided to restore (we disabled the antivirus before) and it didn't finish successfully (see attachment) Notes: We are constantly receiving notifications from RADEON (see attachment).Additionally and device manager there is "problem in other devices" (?)
As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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