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HP Recommended
HP Pavilion x360 - 14-cd0002ni
Microsoft Windows 10 IOT

Hello,

 

My Laptop is not yet a month old, and on the last use - I noticed streaks on the screen. I took it back to the dealership who basically told me its my fault. I know this isnt true because I did not need to clean the laptop as it is still new. This is my second HP laptop and again I have issues with HP. This is really unfair because I paid a lot of money for a device that has streaks running down it

2 REPLIES 2
HP Recommended

Gotta be a bit more specific about the "streaks". Are they on the surface of the screen or bands of discoloration in the picture itself? 

HP Recommended

Thank you - The are grey horizontal stripes riight across the monitor. Its looks like the screen has liquid dripped across the screen. Its on tyhe surface 

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