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- HP Community
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- Stuck in Microsoft identification verification

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03-22-2018 01:47 AM
03-22-2018 02:54 AM - edited 03-22-2018 02:55 AM
Hi
There is a screen to enter your MS ID, and I believe there is an option to use a local name and password.
I dont have an MS ID.
https://windows.gadgethacks.com/how-to/psa-you-can-run-windows-10-without-microsoft-account-0163711/
03-22-2018 06:03 AM
IF you want to preform a factory reset and start fresh you can.
Power on the machine and press F11
Select troubleshoot, HP Recovery Manager
Select minimized recovery and do not backup any data as you are stuck in setup.
When the reset has completed go through setup and i recommend creating a local account. One way to do this is to skip wifi setup so there is no internet connection or there should be an option for a local account at the bottom of the Microsoft Account sign in screen in setup.
Good luck 🙂