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03-05-2024 08:55 AM
Hi. Stylus pen came with my HP envy 360 convertible laptop. It worked in between and after then I did not use my Stylus pen for 2 years and now when I want to use it , pen is not getting connected with my laptop. Please help
03-05-2024 09:31 AM
Hi @Nila2911
Which stylus is it?
Is it one with a removable battery or one with a USB Type-C for charging.
When you do not identify your desktop or laptop PC, you tie our hands behind our backs. Help us to help you.
When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue
Type in msinfo32 and press enter.
The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.
The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.
If you can't log into Windows, look on the bottom of your notebook for that information.
If you have a desktop look at the rear of your PC
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
03-05-2024 10:00 AM
That is the very same stylus my Spectre 13t-ap0069 was delivered with.
Is it fully charged when you have the issue?
Have you gone to Bluetooth & Devices in Settings to see if the HP Tilt Pen is present in the list of devices?
If it isn't, click the + to add a device and look for the HP Tilt Pen and select it.
Press the button at the top of the pen and hold it to connect the pen to your laptop and OS.
I just tried my stylus and see that I will have to charge it and connect it again.
If it has been a while since you have used it, chances are that a Windows update removed the connection since the last time you used the stylus.
For that reason, I use my stylus once in a while just to keep the device connection active.
Otherwise, I am like yourself and hardly ever use the stylus.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"