Suddenly, my HP ENVY started displaying a HP Smart Adapter message

[Russ23229]

All of a sudden, around December 15 or so, my HP ENVY TS 15 began displaying this message anytime one of the users signed in:

"HP offers a wide range of Smart AC Adapter for your convenience, replacement and travel needs. Find these accessories and more at select retailers.

The Smart AC Adapter connected will power your computer, but potentially at a reduced performance level. Your computer is designed to vary performance as needed when a smaller capacity Smart AC Adapter is connected. Resource intensive tasks may cause your system not to perform at its highest level with a smaller capacity Smart AC Adapter. Please connect a higher capacity Smart AC Adapter for full performance."

It's curious because I am using the original equipment and this AC adapter came with the ENVY when I bought it in 2013. As well, there is no way to turn off this message, it displays every time a user logs in. Why did this happen and how can I make it stop?

[KrazyToad · Accepted solution]

@Russ23229

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

Please update the BIOS from this Link: https://support.hp.com/us-en/drivers and let me know if the issue persists

Thank you and have a great day 😊

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