-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
6
0
0
HP Recommended
I want to upgrade my RAM to 8 gb, i want to know the suitable frequency and other important specs to buy the new RAM for better compatibility and speed for my lAPTOP.
i really need to get the specification for New RAM. Please help.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
My suggestion: please use RAM from the following relaiable vendor
https://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/pavilion-15-au084tx
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
From the Maintenence & Service guide
Two SODIMM slots - customer non-accessible/non-upgradeable
DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4–2133)
Supports up to 16GB max system memory
4096MB (4096MB x 1)
6144MB (2048MB x 1 + 4096MB x 1)
8192MB (4096MB x 2)
8192MB (8192MB x 1
12288MB (8192MB +4096MB)
16384MB (8192MB x 2
The best practice when replacing\upgrading memory modules is to only replace in pairs of guaranteed compatible memory modules. That is if you want it to work the first time and don't like no boot or having only one module recognized as installed.
Guaranteed-compatible memory modules at the link below.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
My suggestion: please use RAM from the following relaiable vendor
https://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/pavilion-15-au084tx
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community