-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Support Assistant now working in Windows 11 - Download Updat...
Create an account on the HP Community to personalize your profile and ask a question
01-19-2022 06:38 AM
Rebuilding laptop with fresh install of Windows 11. Installed latest version of Support assistant: Version: 9.12.43.0.
Updates not working:
Any suggestions?
Thanks
Solved! Go to Solution.
Accepted Solutions
01-19-2022 08:11 AM
Hello,
To resolve this issue, try updating HP Support Solutions Framework as follows:
- Close the HP Support Assistant application.
- Download and run HP Support Solutions Framework.
- Follow the on-screen instructions to complete the installation of HP Support Solutions Framework.
- Open the HP Support Assistant application, then check for updates again on your computer.
Don't hesitate to contact us in case of need.
Best regards,
01-19-2022 08:11 AM
Hello,
To resolve this issue, try updating HP Support Solutions Framework as follows:
- Close the HP Support Assistant application.
- Download and run HP Support Solutions Framework.
- Follow the on-screen instructions to complete the installation of HP Support Solutions Framework.
- Open the HP Support Assistant application, then check for updates again on your computer.
Don't hesitate to contact us in case of need.
Best regards,
01-19-2022 09:35 AM
Thanks for your return,
I welcome you to the English HP community support.
Congratulations!
Don't hesitate to contact us in case of need.
Best regards,
Didn't find what you were looking for? Ask the community