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‎02-10-2021 11:05 AM - edited ‎02-10-2021 11:09 AM

HP Recommended
Product: HP Spectre x360 - 15t-bl000 CTO
Operating System: Microsoft Windows 10 (64-bit)

I just got an email from HP stating that product support (all) for my 

HP Spectre x360 - 15t-bl000 CTO (in service date 3/1/2017) was stopped 12/30/2020

WTH! 3 years and they drop support for my computer? Am I crazy or do I sense that this seems a little short?

Anyway, they said they would be happy to sell me a new unit (which is essentially the same product) for a rediculous price.

This unit is my second  of three Spectre's that I have bought. I love them all! But if they dumped me after 3 years I will purchase no mor HP product. 

Anybody else feeling the "HP LOVE"? Or am I the odd one out?

Dave in Naples

1 REPLY 1

‎02-10-2021 12:01 PM

HP Recommended

What support do you need that you can't get? There is not much support provided after the end of warranty but drivers and such and documentation is still available. If you are out of warranty any kind of repair will be at your expense, of course. 

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