Support for USB C charging in HP Pavilion x360 14-dw1xxx

[Andrea_Depe]

Hi everyone from pco I bought an HP Pavilion x360 Convertible 14-dw1xxx and reading the user manual that you can charge the device via usb c, do you confirm? (user manual image: https://imgur.com/a/33PNVaJ) which charger can I use to charge the device? 

thank you all for the answers and attention

[banhien · Accepted solution]

@Andrea_Depe 

Not all USB-C ports are the same, what is your 14-dw1xxx ? It should have same ports as the following machine

                   HP Pavilion x360 Convertible 14-dw1025nr

It has 1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port which supports USB Power Delivery therefore you can use a compatible USB-C charger with wattage rating 45W or more to charge your machine.

Regards.

[Andrea_Depe]

hi, thanks for replying, mine is an HP Pavilion x360 Convertible 14-dw1000 (1W798AV), where can I see if it is compatible? thank you for your time,

I hope this discussion will help many HP clinetes

[banhien]

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@Andrea_Depe wrote:

hi, thanks for replying, mine is an HP Pavilion x360 Convertible 14-dw1000 (1W798AV), where can I see if it is compatible? thank you for your time,

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@Andrea_Depe 

HP now groups many machines together therefore finding what is your REAL machine is a nightmare. The following way may help

                How to Find Your HP Laptop Model Number

Regards,

[Andrea_Depe]

hello, thank you for exhausting me, the guide to find the serial number was very useful, my hp model is HP Pavilion x360 Convertible 14-dw1019nl i went to the product page> product information> prodcut specification, and found this 

 can you confirm that I have USB-C Power Delivery on my machine, and that I can charge the computer through a 45W or higher charger (up to 90W)? if i attach an adapter can i use DisplayPort ™ 1.4 and charge the pc at the same time?

thank you very much for your time and for your kindness in responding. 

[banhien]

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@Andrea_Depe wrote:

 if i attach an adapter can i use DisplayPort ™ 1.4 and charge the pc at the same time?

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@Andrea_Depe 

Yes but it only has 1 port therefore your adapter must support both at the same time. In my case, I am using  HP USB-C G5 dock for my machines

• Machine 1 which is an HP Elitbook 840 G5: True single cable setup,
• Machine 2: which is a Dell 13-7391: the dock charges, I can power machine w/o to open the lid, external monitors ... .... but it does not do 1 thing: turn off machine also turn off the dock.

Regards