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- Sure Start Recovery HP Sure Start detected an unauthorized i...

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07-10-2025 10:17 PM
Sure Start Recovery
HP Sure Start detected an unauthorized intrusion to the HP runtime system firmware executing out of main memory.
This could be an indication of an attempted attack on runtime firmware executing from main memory.
The repeated occurrence of this problem indicates a security concern that should not be ignored.
See the HP Sure Start events in the Windows Event Log for more details about each HP Sure Start event
07-12-2025 10:50 AM
Hi @Mandy147,
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share the model name of your device?
We're looking forward to helping you get back up and running!
Best regards,
Kuroi_Kenshi
I am an HP Employee