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HP laptop
Microsoft Windows 10 (64-bit)

For my work, I need the Insert key a lot, and now I have an HP Desktop which has the INsert key merged with the Print Screen. The problem is that to use Insert I need to press the fn key simultaneously.

 

I'd like to switch this priority, so that Insert would activate when only pressing this key, and Print Screen when pressing fn too. I did switch this priority with all the F (1 to 12), because I thought this would apply to Insert / Print Screen, but it doesn't. Does anybody know how swith this or simply disable the Print Screen option?

 

Thanks a lot in advance

12 REPLIES 12
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@Alecsander

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support, to disable the print screen option.

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you attempted any steps on your own before posting on the HP Forums?

 

Please let me know the product number of the computer to assist you with relevant steps. 🙂

 

Please reply with the details for further assistance.

Eager to help!

Barachiel
I am an HP Employee

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Dear Barachiel,

 

My product is an HP Laptop 15-bs1xx. Is this info OK for you?

 

Thanks a lot in advance,

 

Àlex

HP Recommended

Oh, and yes, I did attempt something: I went to the BIOS and chaged the fn key for functions F1 to F12. This is better for me, as I use this functions much more than the action keys. Now when I press F1 to F12 the functions work, and if I press simultaneously fn, it activates the action keys. I thought that by doing this it would affect the Print Screen / Insert key too, but unfortunately it didn't, so that's why I'm asking for help. What I would like is that when pressing only this key, the Insert would prevail, and when pressing it simultaneously with fn, it would change to Print Screen (exactly the other way rount of how it works now). If this is not possible, disactivating the Print Screen (so that this key woyuld always "Insert") would be OK for me too.

 

Thanks again,

 

Àlex

HP Recommended

@Alecsander

Thanks for the reply.

 

It looks like you were interacting with @Barachiel, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

 

Could you please help me with the exact product number?

And please send an image of the keyboard layout to assist you better.

 

Have a great day!

Raj1788
I am an HP Employee 

HP Recommended

Dear @Raj1788,  thanks for your reply. My product is an  HP Laptop 15-bs1xx. Is that OK.Please find attached an image of its keyboard

IMG_20180708_213439.jpg

HP Recommended

@Alecsander

Thanks for the reply.

 

I see that you have provided the incomplete model number, please provide me with the complete model number or the exact product number to assist you better.

 

Have a great day!

Raj1788
I am an HP Employee 

HP Recommended

Sorry, I just did not know what my product number was exactly. Now I think I found out:

 

MODEL: 15-bs114ns

Prod ID: 3DM78EA#ABE

 

Is that ok?

 

Thanks again,

 

Àlex

HP Recommended

@Alecsander

Thanks for the reply.

 

Appreciate all your time and efforts.

 

Let's try HP document: HP Notebook PCs - Disable The Fn + Function Key Combination on Certain Models

 

On most HP and Compaq notebook computers, it is necessary to press and hold the function key (fn) while pressing one of the f1 through f12 keys to activate the default functions; such as, increasing or decreasing the brightness of the display, the sound volume, sleep, keyboard lock, etc. On the HP Envy notebooks and other notebooks with advanced BIOS options, the function keys can be configured so that it is not necessary to press and hold the fn key.

 

Figure : Location of function keys

Image showing the  location of the function keys f1 through f12 on the top row of the keyboard and the fn key on the bottom left of the keyboard

  1. Function Keys f1 through f12

  2. Configurable Function key fn

Disable or enable fn in the BIOS

 

To disable, or enable, the function key (fn) in the BIOS, do the following steps.

  1. Hold the power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press the f10 key repeatedly, about once every second to open the BIOS setup window.

  3. Press the right-arrow or left-arrow keys to navigate to the System Configuration option.

    Figure : BIOS setup window

    BIOS setup window with the System Configuration option and Action Keys Mode selected
  4. Press the up-arrow or down-arrow keys to navigate to the Action Keys Mode option, and then press the enter key to display the Enable / Disable menu.

  5. Select the desired mode:
    • Disabled: Requires pressing and holding the function key (fn) while pressing one of the f1 through f12 keys to use the action indicated on the action key.

      For example, on some computer models, if the Action Keys Mode is Disabled, pressing the f11 key will minimize and maximize a web browser if open. Alternatively, pressing and holding the fn + f11 keys will mute the sound.

      The action keys may vary depending on the model of notebook.

    • Enabled: Requires pressing only one of the f1 through f12 keys to use the action as indicated on the action key.

      For example, on some computer models, if the Action Keys Mode is Enabled, pressing f11 will mute the sound as indicated on the action key. Alternatively, pressing and holding fn + f11 will minimize and maximize a web browser if open.

      The action keys may vary depending on the model of notebook.

  6. Press the f10 key to save the selection and restart the computer.

The function key (fn) option can be reset at any time.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Dear @raj1788

 

I did try this before asking here. It does change the way fn works with functions F1 to F12, switching the priority to functions so that you have to press fn to use the action keys. In fact, this is how my keyboard is set right now, because I use functions much more than action keys. BUT it does not change the way Insert/Print Screen key works, so it does not solve my problem.

 

I think this is a flaw of this new keyboard configuration, because it would be logic that by doing what you suggest the fn key changed for both F1 to F12 and Insert/Print Screen... But it doesn't. Is there any other possible solution?

 

Thanks in advance,

 

Àlex

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.