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HP Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

I've had my HP Spectre x360 Convertible 15-ch0xx for less than 2 years and the battery (928372-855) is already really swollen. the back plate is barely held on, my trackpad is bulging, space bar only works when pressed directly in the centre, palm rest and keyboard bent. This was a very expensive laptop and i need it for school and some upcoming major  exams. the pc is out of warranty.

 

many others have been having this issue but I've only seen HPrespond to one person

1 REPLY 1
HP Recommended

Hi A_Tulsi@. Welcome to the HP Support.. 

 

According to your post, I see that you have issues with  Battery.

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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