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- Swollen battery issue

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06-10-2025 11:41 AM
Product: HP Laptop PC 15-dw3000 (1A3Y0AV)
Hp support assistant said my hp15s 3000 series core i 5 11th gen laptop battery full charge capacity is 81% and it is working perfectly. however as it is just underneath of the touchpad, it seems to be swollen. I open the laptop and noticed that, my battery is a bit swollen. Should I need to replace the battery immediately, need proper suggestion from hp officials.
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