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‎06-04-2019 09:58 AM

HP Recommended
Product: HP 250G6 (1wy58ea)
Operating System: Microsoft Windows 7 (64-bit)

Hello!
I tryed to install package  sp82801 but it does not install correctly - ends with error,
when i update driver from device manager from the folder, sp82801 unpacks to - my touchpad AND KEYBOARD stop working
I have to boot in last known good configuration 😄

I need to have synapsis soft working to have scrolling function on touchpad

Win 7 64 pro

 

Any advice?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2019 06:28 AM

HP Recommended

Found solition myself: should replace default driver from MS with Synaptics one MANUALLY
https://answers.microsoft.com/ru-ru/windows/forum/windows_7-hardware/%D0%BD%D0%B5/8d0fd0e4-f588-4416... 
The thing is to pick correct driver from list 
In my case, the last one did the job)

View solution in original post

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4 REPLIES 4

‎06-04-2019 12:14 PM

HP Recommended

Hi:

 

Try the W7 driver from the HP 250 g5...

 

https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75629.exe

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‎06-05-2019 05:38 AM

HP Recommended

Thank you! Driver has been installed OK
But scrolling and other feacher doesn't work, Synaptics app does not appear in tray bar

How to make this scroll feacher working?

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‎06-05-2019 06:28 AM

HP Recommended

Found solition myself: should replace default driver from MS with Synaptics one MANUALLY
https://answers.microsoft.com/ru-ru/windows/forum/windows_7-hardware/%D0%BD%D0%B5/8d0fd0e4-f588-4416... 
The thing is to pick correct driver from list 
In my case, the last one did the job)

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‎06-05-2019 06:49 AM

HP Recommended

You're very welcome.

 

Glad you got it to work.

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