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‎04-21-2018 09:23 PM

HP Recommended
Product: Notebook 15-bs132nr
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I just bought this laptop last week, and the SMBus Touchpad is apparently clicking on any button I hover over, whether I'm touching the button or not. Other times, the cursor jumps around the page at random. This seems to be a common problem, but what is the fix?

 

I'm already running the v19.3.31.31 driver (8/16/17) which appears to be the latest for this laptop.  I already tried reinstalling that driver. Nothing works.

Thanks,
Jeff

4 people had the same question
2 REPLIES 2

‎04-21-2018 10:16 PM

HP Recommended

Have you tried adjusting the sensitivity? Settings> Devices.Touchpad

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‎04-24-2018 06:21 AM

HP Recommended
Yes. Tried all of that first.
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