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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Accepted Solutions
HP Recommended
The battery has likely reached its end of service life. It is roughly about four years or thereabouts in service.
The Maintenance & Service guide for your laptop model series
https://h10032.www1.hp.com/ctg/Manual/c06001790.pdf
Battery description and HP Part # (CH 3, Pg 15, It 15)
Battery (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) L09281-855
If you are able to boot to Windows your power adapter is most likely OK.
You can invoke the HP PC Hardware Diagnostics UEFI utility that was installed at the factory.
Power on and immediately tap the F2 key to invoke the Diagnostics utility.
Click on Component tests
Run the Power test to verify that the power adapter is ok.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
The battery has likely reached its end of service life. It is roughly about four years or thereabouts in service.
The Maintenance & Service guide for your laptop model series
https://h10032.www1.hp.com/ctg/Manual/c06001790.pdf
Battery description and HP Part # (CH 3, Pg 15, It 15)
Battery (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) L09281-855
If you are able to boot to Windows your power adapter is most likely OK.
You can invoke the HP PC Hardware Diagnostics UEFI utility that was installed at the factory.
Power on and immediately tap the F2 key to invoke the Diagnostics utility.
Click on Component tests
Run the Power test to verify that the power adapter is ok.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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