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‎12-06-2024 11:14 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0100ax
Operating System: Microsoft Windows 11

Hi Everyone, I have HP Pavilion Gaming - 15 laptop and I just noticed my system is using 2.1GB of ram as Hardware Reserve, I guess it is using for integrated graphics, but I have GTX 1650 also in my laptop.

 

Is there a solution where I can get that 2.1GB ram to be usable, if so please guide me through it.

 

Thank You

Category:
1 REPLY 1

‎12-06-2024 01:43 PM

HP Recommended

@sushantpardhi 

 

That is a known issue which is related to AMD processors. Please check the following articles to explain why:


                  https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                 https://www.microsoft.com/playready/overview/

 

Regards.

BH
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