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‎03-14-2025 04:48 AM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 (8Z8M0AV)
Operating System: Microsoft Windows 11

Serial number: CND420242C

Product number: A4UX9EA

Category:
1 REPLY 1

‎03-14-2025 09:46 AM

HP Recommended

I suggest running a system test when the laptop is running on battery power.

 

Have you considered replacing the power adapter?

 

Here is the HP part number information from the HP PartSurfer

 

Part number                                Description

M54350-001
SKO-65W Slim AC Adapter USB-C NFPC 3P
65W Slim AC Adapter USB-C

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