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‎10-15-2021 02:31 AM

HP Recommended
Product: Hp Zhan 66 Pro 14 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi i have problem with TPM 2.0 i have HP ZHAN 66 Pro 14 G4 Notebook PC with 11th Gen Intel(R) Core(TM) i5-1135G7 Processor but i cant Enable my Tpm2.0 and dount have option to enable it in Bios what should i do? this Cpu is in List of Windows 11 bu Microsoft

Category:
5 people had the same question
4 REPLIES 4

‎10-15-2021 08:57 AM

HP Recommended

Official specs say there is a TPM 2.0 Module:

 

For Windows 10, Trusted Platform Module (TPM) 2.0 (Infineon SLB9670)

 

What have you tried?

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‎10-17-2021 06:33 AM

HP Recommended

But when i cheack my laptop i dont have it what should i do?

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‎10-17-2021 08:01 AM

HP Recommended

It would be built into the motherboard and if not present there is no way to add it. I would run some advanced 3rd party hardware diagnostic tool like Speccy or Sysoft Sandra and see if one of them can detect it. 

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‎10-29-2021 04:52 AM

HP Recommended

I have the exact same issue with my HP Zhan 14 G3 - Intel 10th Gen. No TPM detected in system diagnostics or 3rd party software like Speccy as suggested. No Enable/Disable option in BIOS as well. Although, spec sheet clearly says TPM 2.0 is installed. I have heard that in these versions (Zhan) TPM is hard disabled by HP because of some regional limitations. Can someone from HP confirm that and suggest a solution for it? In my region TPM is not illegal to use.

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